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3rd Line Engineer

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3rd Line Engineer

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JOB TITLE: 3rd Line Engineer
LOCATION: North London
SALARY: £40,000 – £50,000

Located in North london, we are currently workng alongside a growing and highly regarded IT Managed Service Provider, who following considered growth are now looking to increase the size of their existing team with the appointment of a 3rd Line Engineer.

Withn the role of 3rd Line Engineer, typical day to to day responsibilites would include:

  • Act as a point of escalation on the service desk
  • Lead and/or participate in migration and upgrade projects
  • Constantly contribute to the improvement of technical and operational documentation, policies and procedures.
  • Contribute to the adoption and creation of internal and external technical standards
  • Assist in developing project specifications and proposals and responding to RFPs
  • Operation of our RMM and MDM tools and platform, including the development of these

A broad and varied role, working with a range of clients, across legal, financial and healthcare sectors as well as many others. The following technical skills would lend themselves well to this role:

  • Networking skills across routing, switching & WiFi. Excellent working knowledge of VLANs, HA protocols and WiFi setup and troubleshooting using multiple vendors including Cisco, Cisco Meraki, Unifi and Mikrotik.
  • Windows Server including virtualisation with Hyper-V
  • Storage in a virtualised environment
  • Database familiarity with MS SQL Server
  • Desktop skills including WDS, MDT and familiarity with a broad range of Line of Business applications including those with complex requirements
  • ITIL standards and the day to day application of these

Additonally, familiarity with and knoewldge of the following would be considered essential for this positon:

  • End User Computing (Windows + Mac)
  • Office 365 + Google Workspace
  • Azure (focus on identity & device management with AzureAD and InTune)
  • Autotask + Datto RMM + IT Glue
  • Complex mid-size networks (up to ~1000 devices)
  • Windows Server

This role represents a great opportunity to join a growing, vibrant and forward thinking MSP who truly value and support their personnel. If you would like a more comprehensive overview of the role, and to asses your suitability, please feel free to contact David at Davinci for an informal discussion. The services advertised on behalf of Davinci Skilled and Technical Ltd are those of an employment agency.

 

To apply for this job email your details to david@davinci-plc.co.uk.

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